Wed 6-Aug Buying a 2003 VW Jetta GLI today... >>

Wed 6-Aug Inoperable Speedometer & odometer not working. Test Drive. >>

Wanted to purchase this model and color scheme. Did not want this car, as I had no idea how many times it had been test driven with the odometer disconnected. For all I know it could have been used by a dealership employee and no mileage would not have appeared. I drove it 40 miles during my test drive alone. The salesman assured me it was simply a blown fuse and that the 57 miles showing was accurate. He also stated that there were no others in this model-color arrangement. He said he would have the speedometer & odometer fixed and the mileage set to reflect the miles I drove while testing it. I agreed to this and purchased the vehicle. Dealer provided Federal "Odometer Disclosure Statement" which was false. >>

Wed 6-Aug Inoperable Speedometer & odometer not working. >>

Drove off lot after financing. Window stickers not removed, interior not cleaned nor vacuumed, speedometer & odometer still not working, and odometer not changed to reflect mileage I put on during test drive. >>

Thu 7-Aug Inoperable Front bumper grill fell out. >>

Small tab on grill was broken. >>

Thu 7-Aug Service >>

Car in for service for clean up, speedometer/odometer repair, grill replacement. Car came out with speedometer functioning (but mileage was not corrected), cleaned, and grill in place. >>

Fri 8-Aug Inoperable Front bumper grill fell out again. >>

Grill had not been replaced - same broken tab! Service had just shoved it back in. >>

Fri 8-Aug Inoperable >>

Air conditioning not working and directional air control not operating. AC blows hot air. Directional dial when set to "head & feet" only blows on feet. >>

Sat 9-Aug Inoperable
Sun 10-Aug Inoperable
Mon 11-Aug Inoperable >>

Attempted to get car in for service. Told to come back Friday - no loaner cars available as reason. Said I would have a rental car Friday morning. >>

Mon 11-Aug Inoperable Sold personal car to CarMax.
Tue 12-Aug Inoperable Rear bumper scratched by dealer. >>

Took license plates in for transfer to new vehicle. Watched as salesman carelessly installed plates, scratching a new Beetle twice (while removing screws for use on my car) and then scratching my car while installing plates. >>

Wed 13-Aug Inoperable
Thu 14-Aug Inoperable
Fri 15-Aug Service >>

In for service on AC [1st attempt] & grill [2nd attempt]. Rental car not ready - took until 5PM to get a car - whole day off work! >>

Sat 16-Aug Service
Sun 17-Aug Service
Mon 18-Aug Service >>

Picked up car in PM. Was told grill "replaced" and AC functioning according to factory "specs." Was told the air direction control was a known VW fault - it is not repairable and is like this in all VW's! >>

Tue 19-Aug Inoperable Air conditioning not working. >>

Same AC problem, called dealer, unable to get to dealership until Thursday. >>

Wed 20-Aug Inoperable Electrical system failure. >>

All power lost (windows, door locks, trunk lock, gas filler cap, interior cabin lights). >>

Thu 21-Aug Service >>

Dropped car for service on AC [2nd attempt] and electrical system. Loaner not ready (had to be cleaned) - told to return next day. >>

Fri 22-Aug Service >>

Got a ride to dealership, got Jetta loaner (car was not cleaned - could have taken yesterday!). >>

Sat 23-Aug Service
Sun 24-Aug Service
Mon 25-Aug Service >>

Went to pick up car. AC not repaired. Spoke with managers. Car back in for service on AC [3rd attempt]. Kept loaner car. >>

Tue 26-Aug Service
Wed 27-Aug Service
Thu 28-Aug Service
Fri 29-Aug Service Air conditioning not working. >>

Went to pick up car. Was told AC was repaired. AC not working! Spoke with managers again. >>

Fri 29-Aug Service Air conditioning not working. Car went back to service for AC [4th attempt]. Got Jetta Wagon loaner (car dirty). >>

Sat 30-Aug Service
Sun 31-Aug Service
Mon 1-Sep Service
Tue 2-Sep Service Financing Contract not as Agreed. >>

Began reconstruction of all events for letter to manufacturer. Noticed on lease paperwork that mileage was set at 12k/yr. Agreement with salesman and sales manager was for 15k/yr. Called sales - he said it was a mistake and to call back at 2PM when General Manager would be in. Salesman said GM would straighten out this problem. >>

... >>

I'll keep you posted on the lemonlawsuit that's about to happen.>>